Customer Service
Our number one priority is to provide our customers with quality customer service and resources. Here you will find printable forms, search physician directories, and locate contact information.
Have questions? Would you like to speak to one of our representatives, please call us at (800) 915-0501
Download Applications/Administration Forms
Individual/Families
Small Business
- 2013 New Group Enrollment Packet
- Employee Enrollment Form
- Employee Account Change Form
- Proprietor/Partner/Corporate Officer Form
- Declination of Coverage
- Online Account Services User ID Form
- 2013 Plan Change Form
- 2013 Multi-Plan Change Form
- Termination/Transfer Form
- Temporary ID Form
- Southern California Sample Fee List
- Northern California Sample Fee List
- Group Address Change Form
- Group Contact Change Form
- HSA Employer Startup Kit
Get application and detailed plan descriptions mailed to you. You will receive the necessary information and material to help you enroll.
Get application and detailed plan descriptions mailed to you. You will receive the necessary information and material to help you enroll.
Physician Network Directories
Looking for a doctor or hospital? Use the Provider Networks to locate a doctor near you. You may also find out if a particular physician or practitioner participates in the network you belong to.
Member Services
Get answers to health questions, request appointments, take a personal health assessment, and much more. All services are free to Kaiser Permanente members. Enter your Kaiser Medical #, choose your area, and click "Sign On" to get these special services, available only to Kaiser Permanente members.
Contact Us
If for any reason you cannot find answers to your questions or concerns on our website, you may call our customer service department. You may reach us by email 24/7. A customer representative will respond within a 24 hour time period. We are dedicated to providing honest and hassle free health insurance at your convenience.
eKaiserinsurance.com
2235 Sara Way
Carlsbad, CA 92008
Phone
(800) 915-0501
(760) 720-0007
Fax
(888) 436-4342
Insurance Broker
Stephen Masula
License Number # 0589948