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Customer Service

Our number one priority is to provide our customers with quality customer service and resources. Here you will find printable forms, search physician directories, and locate contact information.

Have questions? Would you like to speak to one of our representatives, please call us at (800) 915-0501

Download Applications/Administration Forms

Order Application Kit / Brochure Request:
Get application and detailed plan descriptions mailed to you. You will receive the necessary information and material to help you enroll.
Order Application Kit / Brochure Request:
Get application and detailed plan descriptions mailed to you. You will receive the necessary information and material to help you enroll.

Physician Network Directories

Looking for a doctor or hospital? Use the Provider Networks to locate a doctor near you. You may also find out if a particular physician or practitioner participates in the network you belong to.

Member Services

Get answers to health questions, request appointments, take a personal health assessment, and much more. All services are free to Kaiser Permanente members. Enter your Kaiser Medical #, choose your area, and click "Sign On" to get these special services, available only to Kaiser Permanente members.

Contact Us

If for any reason you cannot find answers to your questions or concerns on our website, you may call our customer service department. You may reach us by email 24/7. A customer representative will respond within a 24 hour time period. We are dedicated to providing honest and hassle free health insurance at your convenience.

eKaiserinsurance.com

2235 Sara Way
Carlsbad, CA 92008

Phone

(800) 915-0501
(760) 720-0007

Fax

(888) 436-4342

Insurance Broker

Stephen Masula
License Number # 0589948